News and Events

January 2008

Change CSM: New Year, new challenges...

                                Read More


November 2007

Change CSM launches new website

                                Read More


October 2007

Chris Monro joins the company as Director of Consultancy

                                Read More


Case Study 1



Case Study 1 - Fully document, understand and improve your existing business processes?

Change CSM worked alongside this international market leader in insurance and reinsurance to train and advise their process and IT consultants in Business Process Management techniques and in the use of the Stratman Enterprise suite. The project was split into two phases, thus breaking the project down into more manageable chunks, this allowed for a smooth and efficient deployment of tools and services during the project life cycle. One of the major successes of the the project, was the identification of a redundant reporting package that was eating away at the cash flow whilst not being utilised. All in all the deliverables saw a reduction in processing time, accompanied by a vast reduction in work re-iteration, leading to major cost savings across the board........




More Information